Frequently Asked Questions

Everything you need to know before, during, and after your stay.

๐Ÿ“… Booking & Reservations

How do I book the property? โ–ผ
All bookings are made through Airbnb. Click the "Book on Airbnb" button on any page of this site to go directly to the listing. There you can check live availability, view current rates, and complete your reservation securely through Airbnb's platform.
Can I contact the hosts directly before booking? โ–ผ
Absolutely. You can message Brian and Emma directly through Airbnb before making a reservation. They're responsive and happy to answer any questions you have about the property, the neighborhood, or your specific needs.
Do you offer weekly or monthly discounts? โ–ผ
Yes! Weekly and monthly discounts are available and are applied automatically on Airbnb when you select the appropriate date range. Longer stays are a great option for LANL contractors, trade workers, and anyone relocating to the area.
What is the minimum stay requirement? โ–ผ
Minimum stay requirements may vary by season. Please check the current listing on Airbnb for the most up-to-date information. Generally, we can accommodate stays of a few nights or longer.
What is the cancellation policy? โ–ผ
Cancellation policies are managed through Airbnb and are displayed clearly on the listing before you book. Please review the policy carefully at the time of booking, as terms may vary by season and booking type.

๐Ÿ”‘ Check-In & Check-Out

How does self check-in work? โ–ผ
The property uses a keypad lock for entry. You'll receive the access code through Airbnb's messaging system before your arrival date. No need to coordinate with us in person โ€” you can arrive at any time after the check-in window opens.
What time is check-in and check-out? โ–ผ
Standard check-in is at 3:00 PM and check-out is at 11:00 AM. If you need an early check-in or late checkout, message us through Airbnb and we'll do our best to accommodate based on availability.
What if I have trouble with check-in? โ–ผ
Message Brian or Emma through Airbnb and they'll respond quickly. We're local and take access issues seriously โ€” you won't be left stranded.

๐Ÿ  Amenities & The Property

Is the WiFi fast enough for remote work and video calls? โ–ผ
Yes โ€” high-speed internet is a priority. Many of our guests are working professionals at LANL or on remote assignments, so we've invested in fast, reliable connectivity. Video calls, large file transfers, and VPN connections all work without issues.
Is the kitchen fully equipped? โ–ผ
Yes. The kitchen includes a full-size refrigerator, stove, oven, microwave, coffee maker, and a full set of pots, pans, dishes, and utensils. You can cook real meals here โ€” not just reheat takeout.
Is there laundry available? โ–ผ
Yes โ€” there's an in-unit washer and dryer available for your use. This is especially convenient for longer stays and guests who prefer to pack light.
Is parking available? โ–ผ
Yes, free off-street parking is included with your stay. No permits needed. If you're arriving with a larger vehicle or multiple cars, please mention it when booking and we can confirm space availability.
Are linens and towels provided? โ–ผ
Yes, fresh bed linens and towels are provided for all guests. The beds will be made up and ready when you arrive.

๐Ÿ“‹ House Rules & Policies

Is the property pet-friendly? โ–ผ
Pet policies can vary โ€” please check the current Airbnb listing for the most accurate information, or message us directly before booking. We're open to discussing pet accommodations on a case-by-case basis.
Is smoking allowed? โ–ผ
No smoking is permitted inside the property. This is a firm house rule. Smoking outdoors away from the building may be permitted โ€” please check the listing for specifics.
Are parties or events allowed? โ–ผ
The property is in a residential neighborhood and is meant for quiet, comfortable stays. Parties and large gatherings are not permitted out of respect for the neighbors and the property itself.
How many guests can stay? โ–ผ
The property sleeps up to 8 guests across 3 bedrooms โ€” 3 beds plus an air mattress available for extra flexibility. Please include all guests when booking through Airbnb โ€” do not exceed the maximum listed on the platform.

๐Ÿ“ Location & Getting Around

How far is it to LANL? โ–ผ
The Los Alamos Home Base is approximately 6 minutes from the main LANL gate. It's one of the most convenient locations in town for lab workers and contractors.
How far is Pajarito Mountain ski area? โ–ผ
Pajarito Mountain is approximately 17 minutes from the property. It's a fantastic local mountain known for its uncrowded runs and dramatic views โ€” a great option for skiers and snowboarders of all levels.
Is there grocery shopping nearby? โ–ผ
Yes โ€” Los Alamos has a Smith's grocery store and other shops within about 5 minutes of the property. You'll have no trouble stocking up on food for the full kitchen.
Can I get to Santa Fe from here? โ–ผ
Absolutely. Santa Fe is about 45 minutes south of Los Alamos โ€” a great day trip option for dining, galleries, the Plaza, and more. Albuquerque is about 1.5 hours away.

Still Have a Question?

Message Brian and Emma directly through Airbnb โ€” they're responsive and happy to help.

Message Us on Airbnb

All Set? Let's Get You Booked.

Head over to Airbnb to check availability and lock in your dates. We can't wait to host you.